To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Library and Museum
Library card information
Renew Books or Place Books on Hold
A leaky toliet flapper can cost less than $5 to fix, but save more than 200 gallons per day.
If you are unsure whether you have a leak, call our office and we will send a technician to check your meter. If you find and fix a leak, you may be eleigible for a leak adjustment to your bill. Review the Leak Adjustment guidelines to determine if you may qualify, and how to submit a leak adjustment request to Utility Billing.
Payments are due 20 days from the bill date.
Yes. Our AutoPay option does just that. Fill out and submit the Bank Draft Authorization form.
This will be refunded when the account is closed with a zero balance.
- You will be required to pay your FULL past due balance prior to reconnection of services. This will also include a $25 reconnection fee.
- When full payment is received by the Town of McBee, a work order will be submitted and a technician is dispatched to reinstate the utility services as quickly as possible. NOTE: payments received after 3 p.m. will not be reinstated until the following day.
This will ensure that your final bill is processed correctly and that your account will be closed. If you don't contact the Utility Department, you could be responsible for paying the utility bills at your old address until a new account is initiated by a new resident or owner.
To avoid late fees and service disruptions, be sure to pay the total amount due on or before the due date.
Contact the Utility Department to assist you with changing the account.
For your reference, the Town's ordinances can be found at Ordinances - Utilities.
Please see our Leak Adjustment policy and fill out and submit your request.
Contact the Utility Department at 843-335-8474 and report low pressure for your home and we will dispatch a technician to check your meter for needed repair.
For emergencies after business hours, the Utility Department may be reached at 843-260-5053.